13. Default Prevention  - TEMP
Location: Austin , Texas 78759
Job #: 37538
Category: Temp Hire
Posted On: 02/21/2013
Default Prevention rep positions open immediately! $13/hr. Temp to hire for a great company! NorthWest Austin. Email resumes to: epalosl@meador.com
Job Summary
Our client has multiple openings for a Default Prevention division within their company. These are temp to hire positions, with great benefits once taken on perm. Great company, really positive working atmosphere in a gorgeous office building in the Arboretum area. Pay is $13/hr to start. Paid weekly. Hours are generally day shift, with some possible OT or weekends (Saturdays). Need to be flexible with shift, could be anywhere between 8a-8p. Background check and drug screen required. Come be a part of a growing company looking for long term additions to their team! Positions start immediately, we will be calling qualified candidates ASAP to begin the process. We are interviewing immediately. Company/Position Info: Company is a rapidly growing, 4-year-old company that provides the most effective and helpful management of student loans. A handpicked team of top consumer credit leaders formed the company to reinvent student loans by designing and delivering better borrowing and debt management solutions for prospective, current and former college students. Client specializes in student loan risk management, default reduction and performance management. Our company has grown to become the leader in providing banks, investment companies and postsecondary education providers the most effective and helpful management of student loans. Job Title: Collector Department: Operations Reports To: Collection Manager Location: Austin, TX (Arboretum) Job Duties 1) Locate and identify responsible parties by telephone and resolve past due amounts by negotiating payments and payment arrangements. 2) Educate borrowers and co-borrowers about their payment obligation and the terms of their loans. 3) Convey the consequences of non-payment to borrowers and co-borrowers. 4) Create financial, administrative, and maintenance transactions. 5) Verify points of contact for borrowers and co-borrowers (addresses, phone numbers, email addresses). 6) Identify reason(s) for delinquency. 7) Trace non-responsive borrowers and co-borrowers by investigating possible phone numbers and addresses. 8) Support research and resolution of responsibility disputes. 9) Support borrower and co-borrower service requests. 10) Sort and file correspondence, and perform miscellaneous duties such as answering correspondence. 11) Comply with applicable federal, state, and local laws and regulations; and with company's policies and procedures. 12) Use the highest standards of professional ethics and courtesy at all times.
Customer service experience in a call center required. Prefer auto-dialer experience Any collections experience is STRONGLY preferred.
Emmy Palos
7320 N MoPac Expressway
Suite 400
Austin ,  Texas    78731
(512) 346-6660
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